STAFF ACCESS
UX Scorecard
This dashboard is available for signed-in staff to monitor customer experience signals.
Checking access...
OPERATIONS
UX Scorecard
Weekly command center for homepage clarity, search quality, and conversion readiness. Use this view to spot friction and prioritize customer-facing updates.
Idle.
Radar: pending...
Alert Thresholds
Using default thresholds.
Auto-refresh
Off.
Alert history (0)
Tracks warning, error, and recovery transitions and keeps recent history in this browser.
Total Feedback
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Avg Rating
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Positive (4-5)
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Last 7 Days
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No-result Rate
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Total Searches
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Avg Results / Search
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Compare Starts
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Compare Summary Views
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Compare Start Rate
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Monitoring...
Methodology Views
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Methodology Interaction Rate
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Event Records (30d)
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PERFORMANCE HEALTH
Live Page Metrics
Collecting performance snapshot...
TTFB -
DOM Ready -
Load Complete -
Monitoring thresholds...
ANALYTICS TOOLS
Monitoring Stack
- GA4: track search, compare, and click-out funnel events.
- Microsoft Clarity: session replays, rage clicks, dead zones.
- Lighthouse CI: performance and trust quality trendline.
Configure env keys: PUBLIC_GA_MEASUREMENT_ID and PUBLIC_CLARITY_PROJECT_ID.
WEEKLY REVIEW
Action Checklist
- 1. Review top feedback themes from this page.
- 2. Watch 5 Clarity sessions from homepage and search.
- 3. Fix top no-result search intent this week.
- 4. Update one compare page with stronger CTA clarity.
TARGETS
Quality Thresholds
- Average feedback rating >= 4.2
- Positive feedback rate >= 75%
- Search no-result rate <= 15%
- Compare-start conversion >= 8%
RECENT CUSTOMER FEEDBACK
Latest submissions
Loading feedback...
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CUSTOMER INSIGHTS
Feedback velocity and sentiment
Analyzing customer signals...
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Recent Feedback Share
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Sentiment Split
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Sentiment Health
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SEARCH HEALTH
Top failed intents (last 30 days)
Loading search analytics...
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COMPARE BEHAVIOR
Top compare summary actions (last 30 days)
Loading event analytics...
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Compare Funnel
Summary Views -
Compare Starts -
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Summary Actions -
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COMPARE DISCOVERY
Top compare-summary pages (last 30 days)
Loading compare page insights...
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PRODUCT HEALTH
Event pipeline and funnel anomaly scan
Running anomaly scan...
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Event Ingestion Volume
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Compare Start Rate
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Methodology Interaction Rate
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COHORT SPLITS
Compare conversion by source and device
By source
By device
Worst Regressing Source
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Worst Regressing Device
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Watchlist Cohorts
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Cohort watchlist
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